Shipping policy
Domestic Shipping
We offer free shipping for domestic orders above $65. Please allow 3-5 business days for your order to be mailed. This excludes weekends and holidays. We appreciate your patience!
Shipping charges for your order will be calculated and displayed at checkout. Rates are based on package weight and shipping destination. Your selected shipping speed applies once the parcel has been packed and picked up by the carrier. Once your order has shipped, Plantas Medicinas is not responsible for stolen or lost packages or inaccurate mailing addresses, or unforeseen delays from the couriers. Please allow for extra shipping days over holidays, as delays can be experienced.
Each product goes through quality control before being individually packaged to the buyer. It is the buyer's responsibility to inspect that no damage has occurred during shipping before applying any products. It is the buyer’s responsibility to also contact Plantas Medicinas with questions before placing an order relating to ingredients for topical products if there is any health or allergy concerns. Plantas Medicinas assumes no responsibility for our products application, use, storage or maintenance: the buyer is responsible for proper care and application. In no case will Plantas Medicinas LLC (our owners, employees, affiliates, contractors, vendors) be liable for any injury, loss, claim or any direct or indirect damages of any kind, including but not limited to: loss of data, replacement costs, loss of money or any similar damages. You may not use our products for any unauthorized purpose, such as resale.
Only one discount per order may be used on our site. We cannot retroactively apply a discount once your order has been placed. If you have put the wrong address or need to amend your order - contact us immediately to try to fix. If the order has already been processed, there is nothing we can do. Plantas Medicinas cannot add additional items to your order or process credit card payments over the phone.